Mobile phone registration

Every time when I register for contest I receive the message to be eligible for prize I need mobile number verification. Although I am registered since 2011 and have a live account. My mobile is registered. Will this message disappear someday? I hope I don't need to verify my mobile number every time, even though I have problems with receiving sms for new verifications.

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Answers: 5

Best Answer

You can send an issue report to contest@dukascopy.com

Don't forget to provide as much info as you can (including a screenshot of the issue and your OS and browser versions) to facilitate the issue-solving process.

UPDATE: This issue is now fixed.

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23 Dec. 2015 by

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No you dont need to do this. The same is happening to me. Its just a bug. You will participate in contest. It doesnt matter if you receive this message if you already registered your phone.

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29 Aug. 2014 by

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"No siempre el camino correcto es el más fácil"

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10 Feb. 2015 by

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Greetings, please check now. It should be fine.

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13 Jan. 2016 by

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Yes, the problem is solved. Thank you. Patience is virtue

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13 Jan. 2016 by

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